Nice job, Unnamed Financial Institution

by Jon Sagara March 11, 2008 at 12:45 PM

To their credit, I was actually able to sign back in and complete my registration without a hitch, but, still, I expect much more from a large financial institution that handles my investments.

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Microsoft's new customer retention strategy

by Jon Sagara March 4, 2008 at 12:33 PM

(To be fair, I got this message while trying to close Excel when one of the cells had an invalid formula, so it's not as WTF-ey as it might seem.)

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